Strategy & Advisory
Decide what to build before you build it.
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New Now booking engagements for Q3
The work you
The work you
keep meaning
to get to.
A partner for companies that have outgrown the way they have always done things. We find the constraint that actually governs the outcome, fix it with you rather than around you, and leave you able to do it again without us.
Fixed price, agreed up front
A defined end date
You own everything we build
What we do
Four ways in. One way of working.
Engagements start wherever the pressure is greatest. They tend not to stay there — problems rarely respect the boundaries of a service line.
12
years operating
340
projects delivered
98%
client retention
24
hours median response
How it runs
No black box. No surprise invoice.
You will know what we are doing, why, and what it costs before it happens. Every engagement runs on the same four beats.
Listen
We spend the first week asking questions and staying out of the way. No recommendations, no deck — just an accurate picture of how the work moves today and where it catches.
Week 1Diagnose
We come back with what we found, including the parts you will not enjoy hearing. You get the reasoning and the evidence, not a conclusion you are asked to trust.
Weeks 2–3Build
Work ships in increments you can see and use. Nothing disappears into a six-month black box and reappears as a surprise.
Weeks 4–10Hand over
Documentation, training and a scheduled review. The engagement ends on a date agreed at the start, not whenever the retainer runs dry.
Week 11+Selected work
Problems that looked like something else
Three engagements where the brief we were given and the problem we found were not the same thing.
Cutting a five-day quote cycle to four hours
A regional freight operator was losing tenders to competitors who simply answered first. Quoting required three systems and two people. We consolidated pricing logic into one internal tool with an approval path.
5 days → 4 hrsquote turnaround
+31%tender win rate
11 weeksto delivery
Finding the bottleneck that was not the bottleneck
The client was ready to spend heavily on a second production line. Process mapping showed throughput was constrained by a scheduling handoff, not capacity. The line was not needed.
+22%throughput
$0capex required
6 weeksto delivery
Retiring a spreadsheet that ran the business
Eleven years of accumulated logic lived in one workbook only two people understood. We rebuilt it as a documented internal system without a freeze on trading.
1 → 0single points of failure
−14 hrsadmin per week
9 weeksto delivery
In their words
What people say afterwards
“They told us the project we had budgeted for was the wrong project. That conversation was uncomfortable and it saved us most of a year.”
“The handover was the part that surprised me. Six months on, my team is still using the documentation — and still improving it themselves.”
“We had been told the same thing by two other firms. They were the first to show us the workings rather than just the conclusion.”
Before you ask
The questions we get first
How do you price work?
Fixed price against a defined scope, agreed before anything starts. If the scope changes we re-quote in writing rather than quietly extending. We do not bill by the hour, because that pays us to be slow.
How long is a typical engagement?
Most run between six and twelve weeks. Anything materially longer usually means the problem should have been broken into smaller pieces, and we will say so.
Do you work with our existing team?
Always. An engagement that routes around your people produces something they will not maintain. Your team is in the room from week one.
What happens when the engagement ends?
You get the documentation, the training and the credentials. Reviews are scheduled at 30, 90 and 180 days. There is no retainer you have to keep paying to keep the work running.
What if we are not sure what we need yet?
That is a normal starting position and a good reason to talk. The first conversation costs nothing and is not a sales call in disguise.
Start here
Tell us what is actually going on.
The first conversation costs nothing, lasts about half an hour, and is not a sales call wearing a different hat. If we are not the right people we will say so and point you at who is.
Start a conversation